Terms and Conditions

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

• "We", "Us", "Our" means MyCruiseScout, a cruise deal aggregation service operated from Southampton, United Kingdom;
• "Website" means the website that you are currently using (mycruisescout.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions;
• "User", "You", "Your" means you, the person accessing this Website and accepting these Terms and Conditions;
• "Content" means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
• "Services" means the cruise deal aggregation, notification, and information services provided through our Website;
• "Premium Membership" means the paid subscription tier offering enhanced features and benefits;
• "Free Membership" means the basic tier of service available without payment.

2. Acceptance of Terms

By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must immediately cease using our Website and Services.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

You must be at least 18 years of age to use this Website. By using this Website, you warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.

3. Nature of Our Services

MyCruiseScout is an information and aggregation service that collects, curates, and presents cruise deals from various sources. We are not a travel agent, tour operator, or cruise line. We do not sell cruise bookings directly.

When you click through to book a cruise deal featured on our Website, you will be directed to third-party websites operated by cruise lines, travel agents, or booking platforms. Any contract for cruise services will be between you and that third party, not with MyCruiseScout.

We act solely as an intermediary to help you discover cruise deals and are not party to any booking or contract you may make with third parties.

4. Account Registration and User Obligations

To access certain features of our Website, you may need to register for an account. You agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information;
• Maintain the security of your password and accept all risks of unauthorised access;
• Immediately notify us of any unauthorised use of your account;
• Be responsible for all activities that occur under your account;
• Not share your account credentials with any third party;
• Not create an account using a false identity or impersonating another person;
• Not create multiple accounts for the purpose of abusing our Services.

We reserve the right to suspend or terminate your account if we reasonably believe you have breached these Terms and Conditions or engaged in fraudulent, abusive, or illegal activity.

5. Premium Membership and Payment Terms

5.1 Free Trial and Subscription:

Our Premium Membership is offered as a recurring subscription, available on either a monthly or annual billing basis, depending on the option selected at sign-up.

New members receive a 28-day free trial with full access to all Premium features. Your payment details will be securely stored, but you will not be charged during the trial period.

You may cancel at any time during the 28-day trial without charge. If you do not cancel before the trial ends, your chosen payment method will be automatically charged based on the subscription plan you selected (monthly or annual), and your subscription will continue to renew automatically on that basis.

Monthly subscriptions will renew each month, and annual subscriptions will renew each year, unless cancelled prior to the renewal date.

By activating your Premium Membership and accessing the services immediately, you expressly acknowledge and agree that you lose your statutory 14-day right to cancel once the service has begun.

It is your responsibility to cancel before the end of the trial period if you do not wish to be charged.

5.2 Payment Processing: Payments are processed securely through Stripe, our third-party payment processor. By subscribing, you authorise us to charge your chosen payment method on a recurring basis.

5.3 Automatic Renewal: Your Premium Membership will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged at the then-current subscription rate.

5.4 Price Changes: We reserve the right to change our subscription fees. We will provide you with reasonable advance notice of any fee changes, and you will have the opportunity to cancel before the new fees take effect.

5.5 Cancellation: You may cancel your Premium Membership at any time through your account settings or by contacting our support team. Cancellation will be effective at the end of your current billing period, and you will retain access until that date.

5.6 Refunds: We do not offer refunds for partial subscription periods. This does not affect your statutory rights.

6. Accuracy of Information

While we make every effort to ensure that cruise deals and information displayed on our Website are accurate and up-to-date, we cannot guarantee the accuracy, completeness, or timeliness of any information presented.

Cruise prices, availability, dates, and terms are subject to change or withdrawal at any time without notice and are controlled by third-party providers. We do not guarantee that any deal displayed will still be available at the time of viewing or booking. We are not responsible for any errors, omissions, or discrepancies in the information provided on our Website.

You should always verify all details directly with the cruise provider or booking platform before making any purchase decision or financial commitment.

We do not guarantee that the deals presented are the cheapest or most competitive available in the market.

7. Intellectual Property Rights

All Content included on this Website, unless uploaded by Users, is the property of MyCruiseScout, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that such Content is protected by applicable United Kingdom and international intellectual property and other relevant laws.

You may not reproduce, copy, distribute, store, or in any other fashion re-use Content from the Website unless otherwise indicated on the Website or unless given express written permission by MyCruiseScout to do so.

The MyCruiseScout name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of MyCruiseScout. You must not use such marks without our prior written permission.

8. Prohibited Uses

You agree not to use our Website or Services:

• In any way that breaches any applicable local, national, or international law or regulation;
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material;
• To knowingly transmit any data or send or upload any material that contains viruses, Trojan horses, worms, or any other harmful programs;
• To attempt to gain unauthorised access to our Website, servers, or any connected databases;
• To use any automated system, including robots, spiders, or scrapers, to access the Website without our express written permission;
• To interfere with or disrupt the Website or servers or networks connected to the Website;
• To impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.

9. Third-Party Links and Content

Our Website contains links to third-party websites and services that are not owned or controlled by MyCruiseScout. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

When you access third-party websites through links on our Website, you do so at your own risk. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.

We do not receive commissions, referral fees, or any form of payment from third-party providers for featuring cruise deals. Our service is funded solely through user subscriptions, allowing us to remain independent in the deals we present.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MyCruiseScout, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, revenue, data, or other intangible losses;
• Costs of substitute goods or services;
• Errors or omissions in any content;
• Any losses arising from bookings made with third parties;
• Unauthorised access to or alteration of your transmissions or data;
• Statements or conduct of any third party on the service.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Our total liability to you for all claims arising from or related to the use of our Website or Services shall not exceed the amount you have paid to us in the 12 months prior to the event giving rise to the liability, or £100, whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless MyCruiseScout and its licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third-party right, including intellectual property rights; or (iv) any harm caused to any third party through your use of the Website.

12. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.

You have the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal data, subject to certain legal limitations. To exercise these rights, please contact us at info@mycruisescout.co.uk.

13. Consumer Rights

If you are a consumer based in the United Kingdom, you have certain statutory rights under the Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

For digital content or services purchased directly from us (such as Premium Membership), you may have a statutory right to cancel within 14 days unless, during sign-up, you expressly request immediate access to the service and acknowledge that your right to cancel will be lost once the service begins. Where immediate access is requested and provided, you will lose your statutory 14-day right to cancel from the point the service starts.

Nothing in these Terms and Conditions affects your statutory rights as a consumer under UK law.

14. Disclaimer of Warranties

Our Website and Services are provided on an "as is" and "as available" basis without any representations or warranties of any kind, whether express or implied.

We make no warranty that:

• Our Website or Services will meet your requirements;
• Our Website will be available on an uninterrupted, timely, secure, or error-free basis;
• Any information obtained through our Website will be accurate or reliable;
• Any defects or errors in the Website will be corrected;
• The cruise deals presented will represent the lowest or best available prices in the market.

We do not guarantee that the Website or Services will always be available, uninterrupted, or error-free, and we shall not be liable for any downtime, technical issues, or interruptions.

The content provided on this Website is for general informational purposes only and does not constitute travel, financial, or legal advice.

15. Termination

We may terminate or suspend your account and access to our Website immediately, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us or using the account deletion feature available in your account settings.

16. Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions or their subject matter.

17. Dispute Resolution

If you have any dispute with us relating to these Terms and Conditions or our Services, we encourage you to first contact us directly at info@mycruisescout.co.uk to seek an amicable resolution.

If you are a consumer, you may also be able to use the European Commission's Online Dispute Resolution platform, available at ec.europa.eu/consumers/odr, although as a UK-based business, we are not obligated to use this platform.

18. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions where such failure or delay results from any cause beyond our reasonable control, including acts of God, war, terrorism, industrial disputes, governmental actions, or failures of telecommunications or internet services.

19. Severability

If any provision of these Terms and Conditions is held to be unlawful, invalid, or unenforceable, that provision shall be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and MyCruiseScout concerning your use of the Website and supersede all prior agreements and understandings.

21. Waiver

No waiver by MyCruiseScout of any term or condition shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

22. Contact Information

If you have any questions about these Terms and Conditions, please contact us: